Policies

SoulSync respects your privacy. This policy explains what information is collected through this website and how it is used.

What is collected

• Information you share through the contact form: your name, email address and message.
• Your email address, if you join the SoulSync email list.
• Booking details, such as your name, contact information, session time and any intake answers you provide.

Once your session time is confirmed, payment is requested by email. SoulSync does not store your card details.

How it is used

To reply to you, schedule and deliver your sessions, send emails you’ve chosen to receive, and keep this website running well.

Sharing

Your information is never sold. It is shared only with the service providers that run this website, scheduling, payments and email, or where required by law.

Cookies

This website uses cookies for basic functionality and to understand, in aggregate, how visitors use the site.

Session confidentiality

What you share in a session is kept confidential, except where disclosure is required by law or needed to prevent serious harm.

Your choices

You can unsubscribe from emails at any time using the link in each email, and you can ask to see, correct or delete your information through the contact page.

Booking and payment

Sessions are requested through the booking form. Once your time is confirmed, payment is due in full before your session. The Unbinding is $222. The Return is $1,100, or two payments of $550, with the second payment due before Session 2.

Rescheduling

You may reschedule a session with at least 48 hours’ notice.

Cancellations and refunds

Cancellations made 48 hours or more before a session receive a full refund or credit. Cancellations made within 48 hours, and missed sessions, are non-refundable.

Arriving late

Sessions end at their scheduled time, so arriving late shortens your session.

The Return

The three sessions take place across approximately six weeks and are to be completed within eight weeks of your first session.

Your participation

Every practice is offered with your consent. You may pause or decline any part of a session at any time.

SoulSync offers spiritual life coaching and energy-based practices, including Reiki-informed energy work, for personal growth and self-reflection.

These services are not medical, psychological or psychiatric care. They do not diagnose or treat any condition and are not a substitute for care from a licensed professional. Please continue any care or treatment you are receiving, and speak with your provider before making changes to it.

Experiences differ from person to person, and no specific outcome is guaranteed. You remain responsible for your own choices and actions.

If you are in crisis or thinking about harming yourself, please contact your local emergency services. In the United States, you can call or text 988 to reach the Suicide & Crisis Lifeline.